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Wednesday, June 3, 2009

I am not "computer stupid"...

...but boy do I feel like it lately.

It takes a lot of time and work and effort to get things on track when you get something new, but at least my new laptop is nice and shiny!!

The following are the list of questions I have for the maker of my laptop:

Why do you not include instruction manuals? Really? If you are having problems with your computer how on earth are you going to be able to read the online manual?

And...why don't you give me information specific to my system? Why do I have to search through 17 FAQ's to not get my question answered?

Don't get me started on chat technical support? Why do you possibly need to know the serial number of my laptop to tell me how to make my bluray player play on my tv?

So, I haven't gotten to blog from my bed yet, but someday I will get to bed early enough that I can.

1 comment:

Sean Anderson said...

Congrats on the shiny new laptop! blogging from bed sounds really nice! I've fallen asleep at the computer desk a few times while trying to write my blog. On second thought, if I tried to write from bed, I'd probably never post...I'd be too busy sleeping.

You're right on about the crazy computer support industry. Sometimes it seems thay're more interested in adding information to your file than actually helping you solve your issue. I guess the more info they have, the more valuable the list will be when they sell it!

Keep your spirits up!

Sean Anderson
The Daily Diary of A Winning Loser